Digital Portal

IT Consultancy

Overview

Digital Portals IT Consultancy (DPITC) is a key differentiator for Digital Portals WLL. Our IT Consultancy practice helps enterprises to achieve the following objectives:

Increase benefits realization through effective and innovative use of enterprise IT

o Generate business value from IT-enabled investments

o Achieve operational excellence through application of technology

Maintain IT related risk at an acceptable level
Optimise the cost of IT services and technology
Ensure business and IT collaboration, leading to business user satisfaction with IT engagement and services
Improve cybersecurity
Comply with ever increasing relevant laws, regulations and policies

DPITC focus on below areas to help Organizations to address their business priorities:

Process Assessment
Process Consulting
Training Services

Process Assessment:

The Process Capability Determination can be used for process improvement, delivering value to the business, measuring the achievement of current or projected business goals, benchmarking, consistent reporting and organizational compliance.

The COBIT assessment programme approach defines three classes of assessment:

Class One – Used for comparison with other enterprises
Class Two – Used to provide a reliable assessment for internal reporting and would be used to provide a basis for an initial assessment at the commencement of an improvement programme
Class Three – Used for testing and understanding the IT process and potential benefits from IT improvement and is suitable for monitoring the ongoing progress of an improvement programme or to identify key issues for a later class one or class two assessment

The Process Assessment will be performed against one or more of the below IT Practices / functions and the scope will be determined based on organizational need / issue.

IT Governance Processes
IT Strategy, Architecture & Innovation
Portfolio, Budget & Cost Management
HR and Business Relationships
SLA and Vendor Management
Quality, Risk & Security Management
Program and Project Management
Availability and Capacity Management
Change & Transition Management
Knowledge, Assets and Configuration Management
Operations, Infrastructure and Service Management
Business Continuity Management
Business Process and System Controls
Performance and Conformance
System of Internal Controls
Compliance with External Requirements

Process Consulting:

DPITC perform below key steps as part of Process Consulting to address the identified Organizational need / issue.

Analyse the enterprise drivers – Recognizing Pain Points and Trigger Events
Apply the implementation challenges, their root causes and success factors
Assess current process capability (“as-is”)
Determine target process capability(“to-be”)
Scope and plan improvements
Consider practical implementation factors
Identify and avoid potential pitfalls
Leverage the latest good practices

Our areas of focus are:

Risk Management
IT Governance
Information Security
Regulatory and Compliance
Audit & Assurance
IT Service Management
Project Management
ISO 9001 / 27001 / 20000 / 22301 Audit & Implementation

Training Services:

The right business framework can help organizations align stakeholder needs, enhance communication, improve decision making ultimately enabling business goals.

DPITC helps organizations providing the right professional course for their esteemed employees to help achieving personal and professional growth.

All our trainers are certified and accredited to deliver trainings. They have hands- on experience in using these concept which they train. Our approach is totally interactive and based on examples so that participant can easily understand concept and retain knowledge for long period of time.

We provide below Training Courses:

COBIT 5 Foundation
COBIT 5 Implementation
COBIT 5 Assessor
Implementing NIST CSF
PMP
PRINCE2
ITIL Foundation
ITIL Intermediate
ITIL Expert
CGEIT
CISA
TOGAF
CISSP
ISO 27001 / 20000 / 22301